Frequently asked questions
How does the commission process work?
Commissions are created using a photograph supplied (digitally) by you. The first step is to book a commission slot and pay the first half of the price. You will then send me some good quality, high-resolution photographs, following the guidelines in the photo guide.
I will select the best photo and plan the composition of the piece. Once I feel the portrait is at a stage I'm happy with, I will send you a progress photo. At this stage, you can suggest any changes that you feel might improve the likeness. Any amendments after this stage will incur a further charge.
When the portrait is finished and the final payment is made, the commission will be posted to you via your chosen method.
What kind of photo and format should I send?
It is important that the photos you send are good quality and high-resolution, so that I can clearly see the detail. Please click here for the photo guide.
What size will the portrait be?
Single portraits are typically 20cm x 20cm and double portraits are 30.5cm x 23cm.
How long will the commission take?
My commission waiting list is currently up to 4 weeks. Once we have agreed on the photo and composition, I will send a progress photo within 2 weeks. Any changes at this stage will typically take a 3-5 days, until ready to post. If you hope to have the commission completed by a specific date, please contact me prior to booking a slot and I will let you know if this is possible.
Do you only offer portraits of children?
I specialise in portraits of little humans, though I will consider working from a photo with an adult subject, for example, a grandparent and grandchild. Please contact me to discuss.
How much will it cost?
Please click here for details of pricing.
How many children can be in the photo?
I typically work from photos with one or two subjects. If you have captured a moment with three or more children and would like to commission a portrait, please contact me to discuss.
What materials do you use for the portraits?
Portraits are painted in watercolour on a panel prepared with specialist watercolour ground. The panel is cradled pine and birch, coated with acid free gesso and watercolour ground medium. Watercolour paint is applied in layers to build colour and depth. The final painting is spray varnished with satin archival varnish. The finished panel can be hung or displayed unframed (with 19mm depth edge), or an optional float frame can be purchased at an additional cost.
Where can I see examples of your work?
You can see examples of previous commissions in my online gallery and my Instagram account.
Can I buy gift vouchers?
Yes, I sell gift vouchers for single and double portraits. These are available through my shop page.
What if I’m not happy with the commission?
During the commission process, I will send you up to two progress photos to ensure you are happy with the portrait. This should mean that you are thrilled when the end result drops through your door. However, if you are unhappy with the commission at any stage in the process, please contact me and I will work to resolve the issue.
How do I book a commission slot?
My commission waiting list is currently up to 4 weeks. Please contact me to book your slot. Please also use the contact form to discuss any aspect of a commission before booking (including any specific deadline requirements).
How will you post the commission?
Artwork is typically posted wrapped in bubble wrap, with cardboard corner protectors, inside a cardboard tube. Commission prices are inclusive of UK postage and packaging, so that there are no unexpected costs. I post Special Delivery via Royal Mail, to ensure that your commission reaches you safely. I am happy to work with customers living outside the UK. Please contact me with your country of residence for postage cost.
Can I buy original artwork?
Yes, have a look at available artwork here.
How much is shipping on shop items?
Please read the shipping details here.
Do you offer a framing service?
I offer the option of a simple float frame for my standard single and double portrait panels. I recommend natural wood colour, but they can also be obtained in black and white. The panels can also be hung or displayed without a frame.
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